Please allow up to 7 business days for shipping on items. No refunds, only exchanges. Must be returned within 7 days after receipt of order. Make sure to include name and order number with package.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shop@clayxcay.com 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at shop@clayxcay.com